ceorockstar
Why only $.01?
You have started the process of returning an item on Amazon and one of the first things you get is an email saying you’ve only been refunded a penny, which is way less than what you paid and you would like to know why and if you’re going to get the rest of your money […]
USPS tracking says delivered, but not packaged received???
There is no denying that missing mail or package is frustrating. Whether you’re the recipient or sender, your time and in some cases, money is wasted anyway. USPS handles millions of mail pieces on a daily basis so it would make sense for a letter or package to get lost. But unfortunately, when it’s a critical mail or […]
Where is this smoke coming from?
Almost all cases of get smoke back into the house are due to leaks in the exhaust system (chimney) and these can be a bit tricky to find because you can smell them but not see them. This is what you do to find where the smoke is coming from. Start the stove normally. Get […]
How Noisy is TOO Noisy!
You may have just bought a new motor or you have an old motor on your stove and it seems to be noisy. How do you know if its ok or should be returned or replaced? Decibel Meter. Get on your smartphone and download a “decibel meter.” This is a free app that will allow […]
How to Make a Gasket for Your Pellet Stove
Pellet Stove Gasket – How to make a gasket for your pellet stove. Sometimes you end up working on your pellet stove and needing a gasket that isn’t there for you. Either you’re installing new part and it didn’t come with a gasket or you’re perhaps cleaning the stove and the gasket just falls apart. […]
Pellet Stove Motor Fan Installation
You may have just received a replacement motor from us for your Pellet Stove and are wondering why it looks so different and maybe thinking you have the wrong item. Don’t worry. You may very well have everything you need after you read this. The Motor Doesn’t Look The Same… The original motor that came […]
Gas Stove Pilot and Burner Not Lighting
Hi Jason! I just bought a house with a stove that runs on gas. There are no pellets. It simply heats up these “rocks” and then they and the entire stove radiate the heat. The stove is in the fireplace and vents out the chimney. When lighting the pilot, I have to hold the gas […]
Is The Control Board Bad On My Pellet Stove?
It’s not uncommon for people to think of the worst case, most expensive scenario when their pellet stove is not working correctly. Sometimes thinking the control board is bad on a pellet stove is little more than a guess and usually just jumping to conclusions. I get a lot of calls from people thinking they […]
Should I Replace The Door Gasket On My Pellet Stove?
There are two gaskets on the door of a pellet stove; there is the glass gasket and the door gasket. You may be wondering if this is something you should plan on replacing and how often should it be replaced? The reality is this is not a gasket that needs to be replaced regularly. The […]
Holes On New Motor Mounting Plate Don’t Match
You might be in the situation where you bought a motor from us and went to install it only to find that the holes on the mounting plate don’t match. This can be frustrating and it’s not our intention to frustrate you. We are finding out that the newer motors on some stoves are using […]